What WordLab Offers

Because nonprofits and small businesses have a unique set of needs, we developed a specific set skills and services to help meet them. Whether a client requires just one particular service or several of them, we can offer resources that meet their goals and fit their budget.

Our Process

Regardless of the service or services a client requires, we always begin with a three-part strategy. This provides our clients with a thoughtful, insightful and comprehensive approach to solving their problem and meeting their goals.

Wordlab Process


Our onboarding process begins with an in-person meeting to understand a client’s goals and to begin crafting a strategy to reach them. This includes developing an audience map and creating a consistent message to ensure that the right people are being reached with the right message.

Market Research

We perform exhaustive research to analyze a client’s position and role within their industry, specialization as well as social and political environments. This data informs our thinking and maximizes the effectiveness of any communications we produce.

Risk Assessment

To help our clients avoid previously unforeseen issues during the communications process, we identify and evaluate potential risks or conflicts that could get in the way of reaching their goals.

Marketing Communications

Marketing Communications

Writing, multimedia content, social media management, crisis communication and public affairs services help develop and distribute your message to the right audience.

Media Relations

Media Relations

We identify and share clients’ most compelling stories through media outreach, nurture them with relationship management and measure their impact with reporting and analysis.

Event Planning

Event Planning

We help put our clients in front of the people they want to reach through event planning, event support and event logistics.